Who is this article for?

IT Administrators and Licensed customers who want to make a custom Ideagen Mail Manager installer.

This is a simplified help article with best practice for most scenario's
Refer to further reading for more complex installation types.

1. Create your custom licensed Ideagen Mail Manager installer

To create your own custom installer:

1. Download the Ideagen Mail Manager pre installer file here: Per User Pre Installer.
2. Run this pre installer file.
3. Choose Multiuser then Self-service.

4. Enter your Ideagen Mail Manager License ID and password (obtainable from your Customer Success or Account Manager).
5. Add your Shared Configuration Folder path to hard code it into the installer.
   1. If you don't have one, create it as explained here:
      How to Setup a Shared Configuration Folder
   2. If unsure of the path, ask your IT team or search your server/SharePoint for "Ideagen Mail Manager".
      Understanding the Shared Configuration Folder
6. Click Next, then accept the terms and conditions.
7. The pre-installer will create a customised Ideagen Mail Manager installer with your license and folder path, saved to your desktop.

Note: your Shared Configuration Folder may be on a server or located in SharePoint folders, if the folder is in SharePoint just paste in the full web URL to the folder:
For example: https://contorso.sharepoint.com/sites/software/Ideagen Mail ManagerConfig

2. Install Ideagen Mail Manager 

To perform a standard Ideagen Mail Manager installation:

1. Close Outlook.
2. Run the Ideagen Mail Manager installer.
3. Click Next and accept the terms.

4. Ideagen Mail Manager will install using your pre-configured license and retrieve settings from your Shared Configuration Folder.
   Once setup is complete, open Outlook and you should see Ideagen Mail Manager in the ribbon:

3. Further reading

• Minimum hardware and software requirements
• Overview of Ideagen Mail Manager installation types
• Creating a Shared Configuration Folder
• Getting Started with Ideagen Mail Manager installation
• How to Setup a Shared Configuration Folder
• Implementing a Virtual Desktop Infrastructure (VDI)
• How to Install Ideagen Mail Manager (Per Machine)