Who is this article for?

Mail Manager users managing their email messages.

Mail Manager must be installed.

Mail Manager allows you to file messages in an easy and efficient manner. In the same way that Mail Manager files messages it can also file attachments.

This article outlines the steps required to customise the filing options and is split into 3 sections:

1. Filing Attachments
2. Selecting the Attachment Folder
3. Further Reading

1. Filing Attachments

1.1. File Message and Move Attachments

If selected, the message will be filed without the attachment and you will be prompted to select the folder to move the attachments to. The message will contain two files attached:

• File 1: A .txt file naming the removed attachments
• File 2: An .htm file containing hyperlinks that can be used to quickly locate the attachments that were removed.

Important Note: Your default internet security settings may prevent the ability to double-click the link.

1.2. File Message without Attachments

• Files the message without any attachments.
• The name of any attachments will be listed in an attached .txt file.

1.3. File Attachments Only

• Files the attachments and leaves the message, complete with the attachments in the Outlook folder.

2. Selecting the Attachment Folder

• When filing attachments separately, the "file..." button will open the attachments window.
• Initially all attachments will be highlighted and selected (only selected attachments will be filed).
• Selecting the Browse button will assign the selected folder to the highlighted locations.
• Note: Browsing SharePoint folders is NOT supported.
• Suggested locations for attachment are available via the Browse arrow button.
• Click and drag, as well as using the shift and ctrl keys to highlight attachments.

3. Further Reading

• Getting Started with Filing
• How to Set Filing Options
• How to Set Attachment Filing Options