Who is this article for?

Mail Manager users attempting to resolve issues.

Mail Manager must be installed.

Mail Manager operates within Microsoft Outlook. 

The below links include the official instructions on how to repair and configure Microsoft Outlook:

1. How to Repair Outlook
2. How to Fix Outlook Email Connection
3. How to Create a New Outlook Profile

Reminder: These instructions are provided by Microsoft and should be followed in conjunction with the advice from your local IT team.