Who is this article for?

Users or Admins wanting to understand what installation version they use.

This help article shows you the basics of the 2 different Ideagen Mail Manager installations you can have and where to check what version you have.

1. How to check what installation type I am using

You can check what Ideagen Mail Manager installation type you have by going to:

Classic Outlook > Ideagen Mail Manager > Help > About

You will see "Per-User Installation or per-Machine installation
 

2. Why does Ideagen Mail Manager have two installation types?

Ideagen Mail Manager can be installed on servers and desktop computers, these can require different set ups and ways to manage.
Ideagen Mail Manager also has evolved over time with Microsoft windows to allow installations into the local profile, this gives additional benefits like not needing elevated privileges.

However, administrators of terminal server installs of Ideagen Mail Manager still need the old program files installation method.

3. The differences between both installation types.

The simple differences are:

Ideagen Mail Manager per user is the recommended and most common installation type. 
This installation type has automatic updates (that can be deactivated) and it installs into the users windows profile so does not require elevated privileges.

Ideagen Mail Manager per machine is generally designed for servers and does not have automatic updates.
This will install into C:\program files and does require elevated privileges to install or uninstall.

We have a help article with much more detail here:
Overview of Ideagen Mail Manager installation types

Further reading

• Overview of Ideagen Mail Manager installation types
• Choose your installation type