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Undertsanding the Mail Manager editions and applicability
Who is this article for?
Administrators and System Owners seeking guidance on the suitable Mail Manager product for their needs.
1. Editions
To meet the changing demands of customers as technology has evolved, the Mail Manager team have developed alternative solutions and configurations. These are summarised as:
| Edition | How is it Deployed |
| Mail Manager in Classic Outlook | As "COM" add-in installed either by per user or per machine onto a Windows PC operating system |
| Mail Manager Hybrid Version for New Outlook (Preview) | As an MSI to a Windows PC operating system. Uses the same software as the above. Note that currently this is available for preview testing only. Release expected Autumn 2025 |
| Mail Manager Web Add In | As a modern web add-in MS Office application, set up using the custom add-in option in Outlook (Web - PC, Web - Mac, New Outlook). Note that this edition delivers a simpler experience to the user and does not include searching. |
2. Applicability
The following table illustrates the recommended use for these editions to cover differing individual requirements
| Set Up | Mail Manager in Classic Outlook | Mail Manager Hybrid Version for New Outlook | Mail Manager Web Add In |
| Sharepoint only filing on PC | Recommended | Recommended if you wish to use New Outlook | Not recommended but supported |
| Server filing on PC | Recommended | Recommended if you wish to use New Outlook | Not supported |
| Mixed Sharepoint and server filing on PC | Recommended | Recommended if you wish to use New Outlook | Not supported |
| Sharepoint only filing on Mac | Not supported | Not supported | Supported with limitations |
| Server filing on Mac | Not supported | Not supported | Not supported |
| Mixed Sharepoint and server filing on Mac | Not supported | Not supported | Not supported |