Who is this article for?

Administrators setting up SharePoint to work with the Mail Manager web search.

M365 SharePoint Administrator and Search permissions are required.

When enabled, the Mail Manager web search is able to utilise SharePoint's index capabilities to allow users to find emails from any device.

This article outlines how SharePoint metadata is populated when filing emails.

1. Populating metadata

If you enabled filing emails to a SharePoint document library, Mail Manager will first check if its metadata columns exist or not, and if not, they will be created automatically.

When the columns are present, email metadata (e.g. Sender, Subject, Sent Time, etc.) will be added automatically.

To enable the feature, please ensure you have finished setting up SharePoint indexing.

You need to approve Mail Manager Background Services to allow the application create the columns.

Further reading

• Setting up SharePoint indexing
• Creating SharePoint metadata columns
• Creating SharePoint managed properties
• Using the SharePoint web search