Who is this article for?

Administrators setting up SharePoint to work with the Mail Manager web search.

M365 SharePoint Administrator and Search permissions are required.

When enabled, the Mail Manager web search is able to utilise SharePoint's index capabilities to allow users to find emails from any device.

This article walks you through the process of setting up the index.

1. Indexing overview

During this process, additional email metadata is applied to SharePoint as emails are filed. The metadata is then automatically indexed by SharePoint.

The Mail Manager web search utilises the metadata to provide a rich search experience allowing users to quickly retrieve filed emails.

2. Indexing prerequisites

To set up indexing:

1. Access the App Consent page.
2. Approve the following:
   • Mail Manager Mobile Apps - Used to file by Mobile App/Cloud Filer
   • Mail Manager Web Search - Used to enable the use of the web based search within your tenant
   • Mail Manager Background Services - Used to write metadata to SharePoint
   • Mail Manager Desktop (SharePoint) - Required if using the web add-in or mobile apps with the Desktop app
3. Add the following user preferences to users' EmailFiling.cfg. This can be applied centrally via the AdminEmailFiling.cfg:

EnableSharePointMetaData=1
CreateSharepointMetadataColumns=1
UseLegacySharepointMetadataColumns=0

Contact our Support team to enable the web search interface.  

Further reading

Next steps

• Creating SharePoint metadata columns

Additional resources

• Creating SharePoint managed properties
• Populating SharePoint metadata when filing
• Populating missing SharePoint metadata
• Using the SharePoint web search