Who is this article for?

Mail Manager administrators and users learning about how preferences work.

Mail Manager must be installed.

Note: The following only applies to Mail Manager on a Windows PC using the COM Add-in

How do preferences work?

When Mail Manager is opened it checks the admin preferences (AdminEmailFiling.cfg) for recent changes and applies the changes to the users preferences (EmailFiling.cfg).

If the admin preferences are not found or no changes have been made, Mail Manager will continue using its existing user preferences.

Preferences are normally edited through the UI, but additional custom preferences can be applied directly to the .cfg files using Notepad.

To prevent anyone making changes to admin preferences, the edit permissions on the AdminEmailFiling.cfg or its folder can be limited to particular users.

How do I check if admin preferences are being applied?

1. From Outlook go to Mail Manager's Tools > User Preferences > Filing
2. Scroll down to the Shared configuration folder section
3. If the text box is empty admin preferences are not being applied
4. If the text box is populated, the path is where the admin preferences are located
5. Also go to Status > Session log
6. On the second line 'Shared configuration folder:' will confirm when the path is available and being used