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Search screen appears blank since update 13.1 (Build 941)
Who is this article for?Users who see an unpopulated search screen.
No elevated access or permissions are required.
This article explains how to ensure the search page populates correctly if you've started experiencing the issue with the 13.1 update.
1. Issue
When trying to use the Search function, the screen remains blank and doesn't load any information.
This problem may occur when the Always Show Preview options is enabled.
2. Workaround
To resolve the issue, ensure the Always Show Preview option is disabled in the Settings.