Who is this article for?

Mail Manager Administrators renaming filed messages.

File edit access is required.

The Message Rename tool is used to rename filed messages using the received file name pattern defined by your User Preferences (EmailFiling.cfg).

The tool will scan the selected file system folder and all its sub-folders, renaming messages as needed.

Any duplicate messages are moved to a sub-folder called Duplicates; you can then delete the folders as required.

This article is split into the following sections:

1. How to use the Rename Message Tool

2. Reasons for Duplicates

1. How to use the Rename Message Tool

1. Navigate to the Mail Manager installation folder e.g.
   C:\Program Files\Mail Manager\Support
   or
   %localappdata%\Mail Manager\Program Files\Support
2. Open MessageRename.exe
3. The Message Rename window will appear:
   
   

4. Browse to the root folder you want to start scanning from (sub-folders will be included)

5. Select Start

6. Select Open Log to view progress

7. When complete the time taken will appear, select OK

8. Close the Message Rename window

9. Review any message moved to Duplicates folder

2. Reasons for Duplicates

1. Filed using different filename pattern

2. Different time zone settings

3. Filed using a different application