https://mailmanager.help.ideagen.com/hc/en-gb 2026-04-02T00:41:03Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5720199755026-Installing-Ideagen-Mail-Manager-per-user 2026-03-05T14:28:18Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5722777595410-How-to-Install-Ideagen-Mail-Manager-Per-Machine 2026-03-05T14:28:24Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5723181342994-Overview-of-Ideagen-Mail-Manager-installation-types 2026-03-05T14:28:11Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5726588929042-Minimum-hardware-and-software-requirements 2026-03-05T14:28:01Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5728059341458-How-to-Setup-a-Shared-Configuration-Folder 2026-03-05T14:28:29Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5728522183186-How-to-Activate-your-Licence 2026-03-05T14:28:33Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5728684684562-Getting-Started-with-Ideagen-Mail-Manager-installation 2026-03-05T14:27:49Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5757194897426-How-to-Configure-Admin-Preferences 2026-03-05T14:27:48Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5757259190930-How-to-Set-Filing-Preferences 2026-03-05T14:28:00Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5757948009362-Setting-search-preferences 2026-03-05T14:28:10Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5758272824082-How-to-Set-Updates-Preferences 2026-03-05T14:28:23Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5759050872210-How-to-Set-Local-Network-Folders-Preferences 2026-03-05T14:27:47Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5759187846162-How-to-Set-Microsoft-365-Preferences 2026-03-05T14:27:59Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5759301003922-How-to-Set-Procore-Preferences 2026-03-05T14:28:16Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5759386294802-How-to-Set-ProjectWise-Preferences 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2026-03-05T14:28:27Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5772997283858-Getting-Started-with-Filing 2026-03-05T14:27:44Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5773301046930-Setting-user-preferences-for-filing 2026-03-05T14:27:43Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5773408350482-How-to-Set-User-Preferences-for-Licencing 2026-03-05T14:28:08Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5773433894802-How-to-Set-User-Preferences-for-Searching 2026-03-05T14:27:58Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5773511140498-How-to-Set-User-Preferences-for-Updates 2026-03-05T14:28:15Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5774394820754-Accessing-user-preferences-settings 2025-04-15T10:24:56Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5774575852434-How-to-Set-User-Preferences-for-Local-Network-Folder-Integration 2026-03-05T14:28:21Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5774680837906-How-to-Set-User-Preferences-for-Microsoft-365-Integration 2026-03-05T14:28:26Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5774748826386-How-to-Set-User-Preferences-for-ProjectWise-Integration 2026-03-05T14:28:38Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5774804357010-Setting-User-Preferences-for-Procore-Integration 2026-03-05T14:28:36Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5775056317330-How-to-Set-User-Preferences-for-Synergy-Integration 2026-03-05T14:28:41Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5775059898258-How-to-Set-User-Preferences-for-Viewpoint-for-Projects-Integration 2026-03-05T14:28:43Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5775126246290-Creating-and-adding-Collections-in-Mailmanager 2024-11-18T10:55:49Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5826381189138-Moving-removing-and-renaming-Collections 2026-03-05T14:27:57Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5828138855954-Sharing-Collections-and-Locations 2026-03-05T14:28:07Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5830825286930-Adding-and-Managing-Locations 2026-03-05T14:27:42Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5862944128274-Using-the-Dashboard 2026-03-05T14:27:41Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5863059607954-How-to-Search-for-Filed-Messages-using-the-Classic-Search 2026-03-05T14:27:40Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5867747898386-Performing-an-advanced-search 2026-03-05T14:27:57Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5867898932114-How-to-View-the-Social-Map 2026-03-05T14:28:07Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5868133241106-Introduction-to-Ideagen-Mail-Manager-for-iOS-and-Android 2026-03-05T14:27:39Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5868778487570-Ideagen-Mail-Manager-for-iOS-and-Android-Minimum-Requirements 2026-03-05T14:27:56Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5880182449170-Configuring-Ideagen-Mail-Manager-for-iOS-and-Android 2026-03-05T14:28:06Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5880284626962-Getting-Started-with-Ideagen-Mail-Manager-app 2026-03-05T14:27:38Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5884072293266-Capturing-diagnostic-information-for-troubleshooting 2026-03-05T14:27:37Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5885137603858-Troubleshooting-disabled-missing-ribbon-or-toolbar-buttons 2026-03-05T14:27:54Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/5885532004754-How-to-Repair-Fix-Outlook 2026-03-05T14:28:05Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/7855381074066-Resolving-graphics-driver-errors-Outlook-crashing-when-sending-messages 2026-03-05T14:27:29Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/8017497847442-Backing-up-and-restoring-Ideagen-Mail-Manager 2026-03-05T14:27:28Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/8096516390290-How-to-Fix-Issues-When-Filing-Mail 2026-03-05T14:27:27Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/8196306573714-Collections-disappearing-and-reappearing-intermittently 2026-03-05T14:27:26Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/8211277146002-Unable-to-search-for-SharePoint-locations 2026-03-05T14:28:43Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/8257508832402-Troubleshooting-Error-Determining-Protection-Scheme-message 2026-03-05T14:27:25Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/8267046460050-Troubleshooting-Unable-to-Launch-Ideagen-Mail-Manager 2026-03-05T14:27:23Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/8267054887314-Troubleshooting-Outlook-does-not-Launch 2026-03-05T14:27:22Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/8297587813010-Troubleshooting-Search-Not-Showing-Some-or-Any-Email-Results 2026-03-05T14:28:37Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/8351918775442-Trying-to-connect-to-Outlook-Error 2026-03-05T14:27:52Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/8369726248594-Recovering-lost-Collections 2026-03-05T14:26:40Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/8457066392466-Setting-up-Shared-Configuration 2026-03-05T14:26:24Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/8746286381330-How-to-Manually-add-a-SharePoint-Site-to-Ideagen-Mail-Manager 2026-03-05T15:06:49Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/8864623527570-Setting-up-filing-Locations-in-OneDrive 2026-03-05T15:06:48Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/9062993255826-Collection-file-disappearing-or-replaced-with-tmp-file 2026-03-05T15:06:46Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/9068432726290-Using-Microsoft-ProcMon-to-assist-in-diagnosing-Ideagen-Mail-Manager 2026-03-05T15:06:46Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/9069391703698-Performing-a-clean-uninstall-of-Ideagen-Mail-Manager 2026-03-05T15:06:45Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/9085701180306-Changing-storage-location-completely 2026-03-05T15:06:43Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/9211576326162-Ideagen-Mail-Manager-fails-to-update-to-latest-version 2026-03-05T15:06:40Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/9219572484498-Troubleshooting-prompts-for-authentication-each-time-Outlook-is-opened 2024-11-18T10:51:48Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/9455401908242-Troubleshooting-Unable-to-Add-SharePoint-Collections-Locations-due-to-403-Error-Message 2026-03-05T15:06:38Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/9716958025234-Shared-Calendar-unusable-with-Ideagen-Mail-Manager 2026-03-05T15:06:35Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/9720376041490-How-to-Set-Huddle-Preferences 2026-03-05T15:06:34Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/9720660883474-How-to-Set-User-Preferences-for-Huddle 2026-03-05T15:06:33Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/9722268348690-Snap-n-Send 2026-03-05T15:06:33Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/9725476519826-AutoDiscovery-patterns-for-File-System-folders 2026-03-05T14:28:49Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/9856044391442-How-to-Integrate-with-Microsoft-Teams 2026-03-05T15:06:32Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/9862963480850-Accessing-filed-messages-using-the-new-search 2026-03-05T15:06:31Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/9875443745426-How-to-Add-More-Filters-to-New-Search 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https://mailmanager.help.ideagen.com/hc/en-gb/articles/10655994347282-AutoDiscovery-patterns-for-SharePoint-folders 2026-03-05T14:28:48Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/10667014910738-Ideagen-Mail-Manager-for-Classic-Outlook-changelog 2026-03-30T12:39:10Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/10750096198546-Add-locations-using-a-text-file-csv 2026-03-23T15:02:18Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/10750577677202-Create-locations-using-AppendLocations-exe 2026-03-05T14:28:44Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/10887414826002-Ideagen-Mail-Manager-Filing-Prompt 2026-03-05T15:06:17Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/11063786166418-Ideagen-Mail-Manager-12-1-Release-Notes 2026-03-05T15:06:17Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/11208622801938-Ideagen-Mail-Manager-Roadmap-Q2-2023 2026-03-05T15:06:15Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/11210722047378-The-system-cannot-find-the-file-specified-Mapi-0x2-MAPIInitialize-startup-error 2026-03-05T14:28:03Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/11399048248978-Adding-SharePoint-Locations 2026-03-05T15:06:15Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/11517660954130-Whitelisting-Ideagen-Mail-Manager-for-Admins 2026-03-09T01:26:44Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/11732559945874-Configuring-the-Web-Access-Exceptions-List 2026-03-05T15:06:12Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/12191404114834-Ideagen-Mail-Manager-Support-Service-Level-Agreement-SLA 2026-03-05T15:06:11Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/12354199072914-Installing-and-using-the-Pure-Web-add-in 2026-03-05T15:06:11Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/12416461677458-Ideagen-Mail-Manager-12-3-Release-Notes 2026-03-05T15:11:16Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/12715917695890-Migrating-exchange-online-to-SharePoint 2026-03-05T15:06:07Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/12716843367186-Append-Locations-exe 2026-03-05T15:06:06Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/12716858171154-Configuring-the-Location-Picker-for-SharePoint 2026-03-05T15:06:06Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/12716887642386-Message-Rename-Tool 2026-03-05T15:06:04Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/12716896982802-Exporting-and-importing-an-index 2026-03-05T15:06:05Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/12716914333970-Implementing-a-remote-desktop 2026-03-05T15:06:03Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/12716929277586-Using-the-auto-discovery-tester-tool 2026-03-05T15:06:03Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/12940642813330-Configuring-Attack-Surface-Reduction-ASR 2026-03-05T15:06:00Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/13122266189330-Applying-additional-user-preferences 2026-03-05T15:05:59Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/13747543744914-Batch-Filer-Filing-Folders-Results-Overview 2026-03-05T15:05:58Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/14052158277778-Adding-an-Auto-Discovered-Collection 2026-03-05T14:28:41Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/14205988660754-Troubleshooting-the-Caching-Item-Failed-error 2026-03-05T15:05:56Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/14533128698898-Adding-a-filing-Location 2026-03-05T14:28:39Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/14638325316242-Implementing-a-Virtual-Desktop-Infrastructure-VDI 2026-03-05T15:05:54Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/14646205388178-Using-the-Auto-Discovery-performance-checker 2026-03-05T15:05:53Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/14759437300498-Ideagen-Mail-Manager-Roadmap-Q4-2023 2026-03-05T15:05:53Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/14761444031890-Addressing-the-Ideagen-Mail-Manager-has-expired-warning 2026-03-05T14:28:13Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/15401879106962-Search-screen-appears-blank-since-update-13-1-Build-941 2024-11-18T10:51:32Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/15876702396818-About-Preferences 2026-03-05T15:05:51Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/16048522589202-Troubleshooting-Shared-Mailbox-Extra-Non-Exchange-Mailbox-config-issues 2026-03-05T15:05:50Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/16067708422034-Removing-the-default-Personal-Collection-file 2024-11-18T10:56:07Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/16713371232018-Creating-Static-Collections-using-the-Auto-Discovery-Setup 2026-03-05T15:05:49Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/16752147922066-Troubleshooting-Auto-Discovery-in-SharePoint 2026-03-05T15:05:49Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/16930002643218-Troubleshooting-the-Log-exceeded-XXXX-MB-ODL-Ideagen-Mail-Manager-Filer-Core-CacheFiler-s3db-error 2026-03-05T15:05:48Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/17012494908946-Ideagen-Mail-Manager-13-1-Release-Notes 2026-03-05T15:05:47Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/17033337926290-Understanding-the-Collections-txt-file 2026-03-05T14:28:34Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/17034470716306-Understanding-Collection-types 2026-03-05T14:28:30Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/17035200869906-About-the-AdminEmailFiling-cfg-file 2026-03-05T15:05:46Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/17035248051090-About-the-AutoDiscoveryFileSystem-txt-file 2026-03-05T14:28:01Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/17035283749010-About-the-AutoDiscoverySharePoint-txt-file 2026-03-05T14:28:12Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/17035297935634-Frequently-Asked-Questions-about-Discovered-Collections 2026-03-05T14:28:24Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/17045307655186-Troubleshooting-the-Unable-to-run-Ideagen-Mail-Manager-module-Ideagen-Mail-Manager-Startup-error 2026-03-05T15:05:45Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/17192891082386-Indexing-files-to-a-new-storage-device 2026-03-05T14:28:18Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/17220802547090-Migrating-emails-from-network-folders-to-SharePoint 2026-03-05T15:05:44Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/17503769846674-Troubleshooting-emails-not-opening-from-New-Search 2024-11-18T10:51:28Z https://mailmanager.help.ideagen.com/hc/en-gb/articles/17974392577554-Uninstalling-a-Per-User-installation 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