Who is this article for?

IT Administrators performing an installation of Mail Manager.

No special access or permissions are required.

Remote desktop, not to be confused with Remote Desktop Services, is the ability to connect with and use a desktop computer from a separate computer. Users can access their remote desktop, open and edit files, and use applications as if they were sitting at their desktop computer.

This article outline the considerations for using a remote desktop with Mail Manager.

1. Considerations
2. Implementation
3. Further reading

1. Considerations

An advantage of remote desktops is that they do not require a VPN. It also keeps data stored securely on the user's desktop, instead of storing it on cloud servers or on the user's unsecured personal devices.

Remote desktops enable companies with a legacy on-premises IT setup to allow their employees to work from home. When using remote desktop software, users are accessing their physical desktop computer, and can only use files and applications available on that desktop.

However, remote desktops may cause users to experience lag, especially if their local Internet connection is slow. This can frustrate remote employees and cut down on their productivity.

Remote desktops also have serious security vulnerabilities that leave them open to cyber-attacks e.g., weak user sign-in credentials and unrestricted port access.

Make sure you weigh up whether this solution sounds right for your organisation before implementing it!

2. Implementation

Implementation of Mail Manager with remote desktops requires no special configuration.

3. Further reading

• Implementing a Virtual Desktop Infrastructure (VDI)